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VOR Comments to “Delivering on the Promise:

Preliminary Report of Federal Agencies’ Actions to Eliminate Barriers and Promote Community Integration”

March 2002

Executive Summary

[Link to detailed comments]

Voice of the Retarded (VOR) submits its comments to “Delivering on the Promise,” released by the U.S. Department of Health and Human Services (HHS) on December 21, 2001.

VOR represents individuals with mental retardation and their families. We are the only national organization which supports the availability of a full spectrum of quality care options for people with mental retardation, including own-home, community-based supports, and Intermediate Care Facilities for the Mentally Retarded (ICFs/MR). VOR has thousands of members with representation in every state, and 150 organizational affiliates.

Guiding Principles

VOR asserts that any action by the Administration much adhere to the following guiding principles:

(1) The Olmstead decision embraces the maintenance of a full array of quality support options for people with disabilities on choices and needs.

(2) Nothing in the Olmstead decision negates the legally-established role of individuals and family members and guardians of people with mental retardation as primary decisionmakers regarding services, supports and policies impacting their loved one’s care.

(3) The population of people with disabilities — including mental and physical disabilities — is incredibly diverse. All policies must reflect these diverse and over time, changing, needs.

Specific Comments

VOR applauds the Administration’s attention to including stakeholders in a variety of policymaking forums. VOR’s submission specifically requests involvement of VOR representatives.

VOR applauds the Administration’s attention to developing a community infrastructure that ensures high quality and consistent community-based supports, including a multi-pronged strategy to address poor quality situations, respite opportunities for caregivers, attention to workforce issues, transportation, employment, etc.

VOR suggests amendments to Section 8 regulations that will remove existing barriers to affordable community-based housing for people with disabilities.

VOR supports broadening Medicaid eligibility for Home and Community-based settings, but strongly opposes a concurrent tightening of ICFs/MR eligibility. While broadening eligibility for community settings would help meet existing needs, restricting eligibility for ICFs/MR services will deny this choice to those who need a more specialized setting and will only further stress the existing community-based infrastructure.

VOR suggests a specific reform proposal regarding DOJ CRIPA enforcement that would enhance the effectiveness of CRIPA. Specifically, VOR suggests consideration of the actual impact of past CRIPA actions (have people been harmed?) and proposes a more streamlined enforcement structure that includes better coordination with CMS enforcement activities.

VOR requests greater accountability of Protection and Advocacy (P&A) and Office of Civil Rights (OCR) activities, including presentations. It has been VOR members’ experience that the tenor of these presentations, and other activities, are biased against ICFs/MR care, contrary to Olmstead.

Proposal for Reform

In developing a community-based infrastructure, federal agencies are encouraged to consider ICFs/MR as ready resources to help address legitimate barriers to community-based care. An ICFs/MR serving as a “Community Resource Center” is one that provides specialized medical, dental, therapeutic and respite services to individuals living in the community. A comprehensive Community Resource Center will also provide training to staff of community providers and community-based clinicians, and establish formal relationships with universities to provide specialized training opportunities for students.

Successful comprehensive models of Community Resource Centers are found in Virginia, Kentucky, and Massachusetts. Community Resource Centers with a more narrow focus (i.e., engineering customized wheelchairs) are found throughout the country.

Conclusion

The Administration, in its “Delivering on the Promise” report, has made important strides towards ensuring all people with disabilities receive the high quality services and supports they choose and require.

To help ensure responsible implementation, express clarification of the Administration’s support of ALL services, including community and ICFs/MR supports is needed. This clarification should come from the U.S. Department of Health and Human Services, Office for Civil Rights, and the Administration on Developmental Disabilities.

For more information, please contact:

Tamie Hopp, Executive Director
5005 Newport Drive, Suite 108  
Rolling Meadows, IL 60008  
605-399-1624 phone  
605-399-1631 fax  
vor@compuserve.com
 

 

VOR Comments to “Delivering on the Promise:

Preliminary Report of Federal Agencies’ Actions to Eliminate Barriers and Promote Community Integration”

 

March 2002

I. Background

On December 21, the U.S. Department of Health and Human Services (HHS), on behalf of 10 federal agencies, submitted the above referenced report to President George W. Bush. The report was prepared in response to Executive Order 13217, which stated, in part,

“By the authority vested in me as President by the Constitution and the laws of the United States of America, and in order to place qualified individuals with disabilities in community settings whenever appropriate, it is hereby ordered as follows: The Federal Government must assist States and localities to implement swiftly the Olmstead decision, so as to help ensure that all Americans have the opportunity to live close to their families and friends, to live more independently, to engage in productive employment, and to participate in community life.”

The development of “Delivering on the Promise” benefitted from extensive public input from individuals and organizations, including Voice of the Retarded (VOR).

VOR respectfully submits herein its comments in response to “Delivering on the Promise.”

II. About VOR

VOR represents individuals with mental retardation and their families. We are the only national organization which supports the availability of a full spectrum of quality care options for people with mental retardation, including own-home, community-based supports, and both small and large public and private Intermediate Care Facilities for the Mentally Retarded (ICFs/MR). VOR has thousands of individual members with representation in every state, and 150 organizational affiliates.

III. Guiding Principles

Upon submitting our comments to Executive Order 13217 (the Olmstead Executive Order), VOR set forth several guiding principles that we encouraged the U.S. Department of Health and Human Services (HHS) to follow in considering reform and establishing policy. These guiding principles can be summarized as follows:

A. The letter and spirit of the Olmstead decision embraces the maintenance of a full array of quality support options for people with disabilities based on choices and needs. This includes community-based care and Intermediate Care Facilities for the Mentally Retarded (ICFs/MR).

VOR is very pleased that the “Delivering on the Promise” report accurately quoted the complete holding and qualifying language of the Olmstead decision which expressly recognized a role for large ICFs/MR (“institutional”) care for some individuals with disabilities.

B. Nothing in the Olmstead decision negates the legally-established role of individuals and family members and guardians of people with mental retardation as primary decisionmakers regarding services, supports and policies impacting their loved one’s care.

C. The Olmstead decision and the Olmstead Executive Order expressly recognize that individuals with disabilities will have different needs requiring different residential settings. The population of individuals with mental retardation is especially diverse. For example, there are a great many people with mental retardation who are best served in community-based settings. There are also people with mental retardation whose severe conditions require the close care found in ICFs/MR. These individuals are not best served in community-based settings. Any policy impacting this population must consider the full spectrum of care needs.

Consistent with these principles, the Administration should give strong support to the States in the creation of service systems which will address the diverse and life-long conditions of people with disabilities. Such an array of support systems may be best described as follows:

A. Families should be supported in caring for their young children with disabilities through specific programs (IDEA, TEFRA, respite, medical and dental).

B. Individuals with disabilities who can self-determine should be supported in living and working situations which encourage productivity and independence; and

C. People with severe and profound mental retardation whose impairments are uncompromising must have the close care found in facility-based (large and small ICFs/MR) settings.

VOR would ask that HHS and other federal agencies better distinguish between different types of disabilities.

VOR urges HHS to clarify the Administration’s position in supporting the State’s prerogative of planning systems of long term care which address citizen’s diverse needs. In particular, VOR requests that HHS direct communications from the Administration on Developmental Disabilities and the Office of Civil Rights which spell out the right to an array of care as outlined above. It has been the experience of VOR members in many states that the foregoing entities tilt toward the “community imperative” of Olmstead activities at the state level. Greater supervision and accountability of these entities, some of which are HHS-funded, are needed.

As noted above there exists diverse needs within the population of people with mental retardation. Furthermore, people with physical disabilities will have vastly different support requirements than individuals who also experience a cognitive disability. Federal agencies must take care not to establish policies so broad — such as any policy supporting the elimination of the ICFs/MR care option — that they may have unintended consequences on one subset of the entire population with disabilities.

IV. Specific Comments

A. Continued involvement of stakeholders

VOR applauds the provisions for continued involvement by stakeholders, including the Medicaid Community Services Reform Task Force, Disability Advisory Committee, and the meeting DOJ has planned with “disability rights advocates.” VOR requests the opportunity to have representation in each of these opportunities.

VOR would also recommend including stakeholders in many of the other objectives envisioned in the “Delivering on the Promise” report, including but not limited to:

(1) The ED Office for Civil Rights (OCR) Program Legal Group is preparing a resource document for nationwide distribution targeted to parents and students that clarifies the rights of students and the obligations of schools as students with disabilities transition from high school to post-secondary education.

(2) Education will develop and disseminate public service announcements to increase awareness of community-based living options.

(3) The Department of Justice (DOJ) will develop three technical assistance documents: (a) a “Know Your Rights” piece for individuals with disabilities currently living in institutions; (b) a similar document targeted for people at risk of institutionalization; and (c) a document designed to assist states in implementing their responsibilities under Olmstead.

(5) Any effort by HHS to reform Medicaid eligibility and access to home and community-based waiver and ICFs/MR services (see comments below).

(4) Any efforts to reform the Civil Rights of Institutionalized Persons Act reform (see comments below).

B. Quality of care in community-based settings

VOR is very pleased to see that HHS will develop a multi-pronged strategy to address quality of care issues in home and community-based settings.

Reports of abuse and neglect in community-based settings have been reported in at least 4 national publications and 19 states, including 7 investigative series that spanned from several days to several months. Federal oversight of small private and publicly-operated settings is desperately needed to help address the tragedies that have been felt by countless individuals with mental retardation and their families, often in the wake of deinstitutionalization.

VOR especially applauds any federal initiative that will work to standardize the training and wage requirements for direct care workers, recognizing that these workers represent an important front line defense to ensuring high quality care and support. It is critical that they be given training and paid a wage that ensures competence, high morale, and low turnover.

VOR also supports plans to seek Congressional authorization and funding from Congress for a national demonstration respite care project and other essential relief for caregivers of children with disabilities.

C. Medicaid eligibility reform — tightening ICFs/MR eligibility

VOR does not oppose vehicles which make home and community-based waiver programs easier to establish and available to more eligible persons with mental retardation and developmental disabilities. Consistent with the guiding principles set forth above, however, VOR cautions HHS from implementing any policy or regulation that limits access to any ICF/MR by eligible individuals who need and chose this level of support. Specifically, VOR strongly objects to any concurrent tightening of ICFs/MR eligibility.

As waiting lists grow, more and more people are demanding HCBS services. Expanding eligibility for this option makes sense. A concurrent tightening of eligibility for ICFs/MR services, however, will only lead to placing greater stress on an already overburdened community-based services system. Any gains realized in expanding HCBS eligibility could quickly evaporate.

D. Office on Disability and Community Integration

VOR expresses its concern that the new office will not become another powerfully funded entity for the provision of community programs to the exclusion of large and small ICFs/MR care.

E. Housing

HUD regulations for Section 8 certificates for low income housing currently require consideration of the income of all residents if two or more unrelated persons live in a home. For persons with disabilities receiving SSI, this requirement puts them over the income levels for Section 8 rental assistance. This HUD regulation should be repealed as it represents a barrier to establish affordable community-based housing for people with disabilities.

F. Development of a Community Infrastructure

1. General Comment

Throughout the report there is the recognition that the existing community-based infrastructure is stressed and requires fixing before individuals with disabilities who choose community-based care can expect to have a beneficial and safe experience.

The focus on issues such as staffing, quality assurance and improvement activities, respite, transportation, housing, caregiver and family support, employment, education (especially the “aging-out” crisis), technology, etc., indicates an understanding by the participating federal agencies that system is presently unable to accommodate growing demand. More important, it strikes the appropriate focus. Too often advocacy organizations and even public officials, place inordinate amounts of energy figuring out how to get people out of “institutional” settings, without a clear vision of where they will be going. The “Delivering on the Promise” report honestly considers barriers to community placement and integration and seems to have some awareness of the cause and effect of transferring large numbers of persons from institutional settings to the community.

2. Specific solution

In developing a community-based infrastructure, federal agencies are encouraged to consider ICFs/MR as ready resources to help address legitimate barriers to community-based care.

Stakeholders providing input regarding barriers to community-based care often cite lack of access to health care services as a primary barrier. Indeed, the ability to access to medical, dental and therapeutic professionals for preventative or acute health care needs often means the difference between success or failure of community placement and integration. Despite demand, there very often lacks willing and trained health care professionals in the community. Aggressive deinstitutionalization (elimination of ICFs/MR settings) has only widened the gap between demand and supply.

ICFs/MR can, and in some communities have, filled this void. An ICFs/MR, serving as a Community Resource Center (aka “Center of Excellence”), is one that provides specialized medical, dental, therapeutic and respite services to individuals living in the community. A comprehensive Community Resource Center will also provide training to staff of community providers and community-based clinicians, and establish formal relationships with universities to provide specialized training opportunities for students.

Large private and public ICFs/MR are ideally-suited to serve as Community Resource Centers. ICFs/MR currently accommodate residents’ health, dental, therapy and other service needs on-site. Many of the professionals in ICFs/MR have long tenures working exclusively with individuals with mental retardation. Many of these ICFs/MR are located in rural areas, making access to quality health care and other services that much more challenging for community-based residents.

Successful comprehensive models of Community Resource Centers are found in Virginia, Kentucky, Massachusetts, and other states. ICFs/MR that fill more narrow community needs, such as engineering customized wheelchairs, repairing wheelchairs, equestrian programs, pools and other recreation, day programs, etc., exist across the country.

Formal HHS support for the Community Resource Center model through expanded federal funding opportunities, marketing and other opportunities, is desperately needed.

G. Civil Rights For Institutionalized Persons Act (CRIPA) reform

“Delivering on the Promise” notes as an objective more effective DOJ enforcement of CRIPA, including expanding jurisdiction to include oversight of community programs and private institutions.

Before pursuing reform that would provide DOJ with expanded jurisdiction per CRIPA, VOR requests a thorough accounting of past CRIPA actions against state-operated ICFs/MR settings to confirm effectiveness, as well as consideration of how people have actually faired following a DOJ action.

VOR is concerned that many past DOJ CRIPA enforcement actions have led to the closure of large state-operated facilities to the detriment of former facility residents. Reports of former residents meeting abuse, neglect or death following closures prompted by DOJ actions in Washington, D.C., Tennessee, Oregon and New Mexico, for example, raise concern that the outcome of DOJ actions are often tragic.

Furthermore, dual enforcement authority by DOJ and CMS over Medicaid-certified and funded facilities raise legitimate questions of inefficiencies. As DOJ actions are often against state-operated ICFs/MR certified facilities, a dual system has arisen in which it is implied that Medicaid regulations and certification do not meet minimal constitutional standards. In its actions, DOJ alleges that a Medicaid-certified ICFs/MR can subject residents to “grievous harm” due to findings of “egregious and flagrant conditions.” This should not be. If CMS certifies a facility and has continuing responsibility — and jurisdiction — to assure that its mandates are met, DOJ should not enter the picture until CMS finds it cannot enforce compliance with the certification requirements.

CMS, which has primary jurisdiction over the funding and certification of all ICFs/MR, public and private, should be the first line of oversight to ensure high quality care. DOJ intervention should only be necessary once a facility is deemed to be out-of-compliance with ICFs/MR regulations and all CMS administrative appeals have been exhausted. It may be that CMS requires greater funding to carry out its survey and oversight roles, but this is a more appropriate and efficient use of limited federal dollars than continuing to fund a system that causes one federal agency to bring costly lawsuits against programs overseen primarily by another agency.

VOR proposes the following action toward effective reform of CRIPA enforcement:

(a) State that a Medicaid-certified facility is per se in compliance with minimal constitutional standards;

(b) State that DOJ’s authority arises when all CMS appeals have been exhausted and despite these efforts, a facility remains, out of compliance;

(c) Prior to the initiation of a DOJ civil action, DOJ must formally communicate with families and guardians to ascertain their opinion regarding the standard of care being received by their family members; and

(d) Establish greater DOJ accountability (the present statute merely asked that the Attorney General certify that a facility’s conditions warrant a CRIPA action; this certification need not be substantiated by any other group and is not subject to judicial review).

H. Involvement of Office of Civil Rights (OCR) and Protection and Advocacy (P&A)

It has been VOR members’ experiences that the tenor of many OCR presentations and P&A activities are biased against ICFs/MR. Such activities work to eliminate the choice of ICFs/MR.

Clarification to these entities by the federal agency providing oversight is needed and we do hereby request such clarification. Specifically, in all presentations and communications with states, DOJ, OCR and P&A will include, “nothing in the ADA condones termination of institutional settings for persons unable to handle or benefit from community settings . . . Nor is there any federal requirement that community-based treatment be imposed on patients who do not desire it.” 119 S. Ct. 2176, 2187 (1999).

V. Conclusion

VOR is grateful to the Bush Administration for the many opportunities provided to consumers for input on issues directly impacting our respective constituencies.

For more information on the above comments, please contact:

Tamie Hopp, Executive Director
5005 Newport Drive, Suite 108  
Rolling Meadows, IL 60008  
605-399-1624 phone  
605-399-1631 fax  
vor@compuserve.com  

VOR * 836 S. Arlington Heights Rd., #351 * Elk Grove Village, Illinois * 60007

877-399-4VOR ph. * 847-258-5273 fax * tamie327@hotmail.com